
North Texas storms come fast. A spring line can drop hail across north Fort Worth, push straight-line winds hard enough to lift shingles and drop limbs, and dump enough rain in an hour to flood low streets. 911 Restoration of North Texas responds 24/7 to secure the property, get the water out and put things back.
We're licensed and insured, our crews are IICRC-trained, estimates are free, and we document storm damage the way insurance adjusters need to see it.
Hail and roofs. Neighborhoods like Summerfields and Fossil Creek have been through many hail seasons. A roof that has already taken a few hits can let water in after the next storm, sometimes days later, through damage that's hard to see from the ground.
Wind and trees. The Northside has some of the city's oldest shade trees. Straight-line winds bring down limbs onto roofs, cars and fences, and open the house to rain.
Flash flooding. Heavy rain fills low-lying streets and areas near creeks quickly. Water that comes in at ground level carries mud and contamination with it, which changes how it has to be cleaned up.
You don't need to climb onto the roof to spot the warning signs — and after a storm, you shouldn't. Walk around the house and look for:
If you see two or three of these, have the roof looked at before the next rain.
How the water got in usually decides who pays. Damage from hail, wind, falling trees, and rain that enters through a storm-damaged roof or window is normally covered by a homeowner's policy. Water that rises from the ground outside and flows in — from a flooded street or an overflowing creek — normally is not, and needs a separate flood policy.
Because the cause matters so much, we record it carefully: where the water entered, how high it reached, and photos of the opening it came through. Your adjuster makes the coverage call, but they make it from that record.
Either works, but don't wait for an adjuster before stopping the damage. Most policies expect you to prevent further loss — tarping a roof or extracting water is exactly that. We document everything so your claim isn't affected.
Anything damaged, from more than one angle, before you move it — the roof if you can see it safely from the ground, ceilings, windows, fences and vehicles. Note the date and time. We'll take our own detailed set as well.
Yes, when it's safe to work on the roof. After a widespread storm we go to properties actively taking in water first.
As soon as you can. Most policies require prompt notice, and hail damage gets harder to tie to a specific storm as time passes. Writing down the date of the storm helps.
An open roof lets more water in with every rain. Call 911 Restoration of North Texas at (817) 554-3849 — 24 hours a day.
See all North Fort Worth restoration services, including water damage restoration and mold removal.