
Sewage carries bacteria and viruses that soak into flooring, drywall and subfloor. What looks clean after a mop can still be contaminated. 911 Restoration of North Texas contains the area, removes the waste and anything it has soaked into, and disinfects and dries what can be kept — 24 hours a day across Denton.
We're licensed and insured, our crews are IICRC-trained for contaminated water, and we work directly with your insurance company.
Older lines in central Denton. Many homes near the Square and the universities still drain through decades-old clay or cast-iron pipe. Tree roots, corrosion and shifting clay soil crack and block those lines, and the backup usually shows first at a floor drain or the lowest tub.
Shared lines in apartment buildings. When a stack or a shared line blocks, the backup comes out in the lowest unit — often a tenant who did nothing wrong. Several units can need cleanup from one blockage.
Heavy rain. Intense storms can overload the system, and water comes back up through the lowest drains in a building.
Keep everyone, especially children and pets, away from the affected area and anything it touched. If the backup is in the only bathroom or a main living area, staying somewhere else for a night or two is often the better choice. We'll give you a straight answer once we've seen it.
Usually the building owner, since shared lines are part of the building. Report it to your landlord or manager straight away. We document where the backup came from, which helps settle it.
Not safely once sewage has soaked through it. Carpet and pad have to be replaced. Tile, sealed hard floors and some furniture can usually be disinfected and saved.
Don't try to clean it up yourself. Call 911 Restoration of North Texas at (817) 554-3849 — 24/7.
See all Denton restoration services, including water damage restoration and mold removal.