
Denton gets the full range of North Texas weather: spring hail, straight-line winds and rain heavy enough to flood streets in under an hour. In September 2020, a flash flood in Denton led to multiple water rescues. 911 Restoration of North Texas responds 24/7 to secure storm-damaged property, get the water out and make the repairs.
Estimates are free, we're licensed and insured, our crews train to IICRC standards, and every storm job is photographed and measured for your claim.
Hail on roofs. Hail damage isn't always obvious from the ground. A roof that took a beating may start leaking weeks later, in the next heavy rain.
Flat and low-slope roofs. Many apartment buildings and commercial buildings in Denton have flat or low-slope roofs. Water ponds after a storm and finds its way in through seams and flashings.
Trees in older neighborhoods. The streets west of the Square have large, mature trees. High winds bring down limbs onto roofs, porches and cars.
Flash flooding. Ground-level flood water carries mud, debris and contamination with it, so it needs a different cleanup than a clean-water leak.
Once it's safe to go outside, a ten-minute check tells you a lot. Stay off the roof and away from downed power lines, and look for:
Write down the date of the storm and take photos of everything you find. It makes the claim far easier to prove.
Rain that drips through a damaged roof is usually clean when it arrives. Water that flows in at ground level is not. It has run across streets, yards and storm drains, and it carries soil, oil, bacteria and sometimes sewage. It's treated as contaminated, so drywall, insulation, carpet and pad that it soaked usually have to be cut out and replaced, and every remaining surface is cleaned and disinfected before drying. Don't try to wash flood mud out of carpet or keep soaked drywall — it isn't safe, and it often fails later.
After a big storm, an apartment community can have roof leaks, broken windows and wet units in several buildings at once. We start by stopping water from coming in, then work through the affected units in order of urgency. Each unit gets its own damage record, and the manager gets one schedule. For owners with a few rental houses rather than one complex, we handle each property as its own job, with its own documentation for the claim.
Usually not when water rises from the outside — that normally needs a separate flood policy. Rain that comes in through storm damage to the roof or windows usually is covered. We document how the water got in, because that is what the claim turns on.
No. Most policies expect you to prevent further damage, and tarping a roof or extracting water is exactly that. We photograph everything first, so your claim isn't affected.
Yes. We answer 24/7, and after a large storm we go first to properties that are actively taking on water.
Tarping and water removal usually happen within a day. Drying typically takes several more days. Repairs depend on the damage and on how quickly the claim is agreed, and we keep you updated throughout.
An opening in the roof lets in more water every time it rains. Call 911 Restoration of North Texas at (817) 554-3849, 24 hours a day.
See all Denton restoration services, including water damage restoration and mold removal.